cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Google Home is a complete failure

njd123
Community Member

Nest integration is an "F".  App speed and reliability is an "F".  Nest Thermostats control is an "F", especially if you have more than one thermostat and my Nest Aware was cancelled without my notification because I was sent one email which looked like spam and of course went to spam...  How hard is it to inform people in the app they need to update their CC?  Seriously, what do Google Home engineers do all day?  It isn't work on the app.  Do better, Google.

6 REPLIES 6

ARLISA1913
Community Member

Update our CC? I'm having issues with my doorbell. 

Markjosephp
Community Specialist
Community Specialist

Hi everyone,

 

Thanks for posting — we hear you. Our team is dedicated to adding more features for the Google Home app and making it better. We'll take this as feedback. Stay tuned on our Google Nest Community page for updates and announcements. For more help, reach out to our support page for Google Nest Help Center.

 

Let me know if you have any other concerns or questions.

 

Thanks,

Mark

Would the internet connection issue improve or be alleviated by using google nest wifi extenders?

 

Hello ARLISA1913,

 

Give our friends at Google Nest WiFi Community a shout. They're the best team to help you find out what's happening with your question.

 

If you have any other questions or concerns about Google Nest Thermostat, please let me know.

 

Regards,

Mark

Hey folks, 

Thanks again for helping here, @Markjosephp
@ARLISA1913, I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know. 

Best,
Mel

Jhonleanmel
Community Specialist
Community Specialist

Hi everyone,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,
Mel