Google Nest 2nd Gen. wired camera

[Genghis]

I unplugged 2 cameras to relocate.  At the same time I changed the password to my WLAN.

The app shows 2 cameras but offline and when I select 'turn on all cameras' it doesn't. 

I have plugged and unplugged cameras with no change.

How do restart my cameras.  ty

[MplsCustomer · Accepted solution]

@Genghis 

Google Nest does not make it easy to change Wi-Fi settings for most Google Nest devices. So their first recommendation when changing to a new router/modem is to set the network name (SSID) and password to the same values used on the old router/modem.

If you can't do that, then Google Nest's process is to remove the Google Nest device from the Google Nest app or Google Home app while still on the old Wi-Fi network, then do a factory reset, and then reinstall the device while on the new Wi-Fi network. Skipping the first step can cause problems you may not be able to resolve without help from Support (https://support.google.com/googlenest/gethelp).

[janthadeus]

Hi folks,

I'm dropping by to ensure that everything is covered here. If you have other questions and concerns, feel free to let me know.

I appreciate the help, MplsCustomer.

Thanks,

JT

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[aatienza]

Hello there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie