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Google Nest Alert Tone Unsafe and Inadequate

Mclovin711
Community Member

Has the Google team found a way to allow us to change the alert tone on our iphones with the Google nest cameras so that if someone “unfamiliar” breaks in and tries to kill us we will actually get woke up or is the product still useless for home security? I’ve stuck with it a few months thinking surely to the lord upstairs the smart folks at google would figure this out by now or have it on an enhancement road map. Pretty much as a high of a safety concern that I can think of with the product. Thanks! I’d like to know my $1000 investment is actually going to help prevent me from being robbed and murdered. If not time to sell on eBay and move to Ring. Family has been instructed to sue Google if I am robbed and murdered before they fix it.

3 REPLIES 3

EmersonB
Community Specialist
Community Specialist

Hello Mclovin711,

 

Thanks for reaching out here in the community. We appreciate your interest however, we don't have any news to share about applying this feature to the Nest app or Google Home app. We're always looking for ways to improve and we'll take it as feedback. I'd suggest you send feedback about your concern using this link to let the Google Engineering team know about your concern. While they won't respond directly back to you, this is the best way to let them know about this. Please let me know if you have other questions or concerns as I will be locking this after 24 hours. Feel free to start a new thread and we'll be happy to help.

 

Best,

Emerson

Princesss
Community Specialist
Community Specialist

Hi Mclovin711,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hey there,

 

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess