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Google Nest Cam Indoor Wired Live Video Unavailable

Community Member

I bought a Nest Cam Indoor Wired and it doesn't work. I tried to search online to find a solution, wasting about 4 hours of my life, but I can't get the live streaming works on Google Home App: the history works (up to 30 days since I also subscribed to the Nest), but there is no way to see the video live. Please don't give me official answers like "try to disconnect the device" because I did everything I could, including disconnect the device, reset the device, remove it and add it again on the Google Home App...


Right now, the Nest Cam Indoor Wired camera is 30 cm away from the my router, a solid Fritz 7350 over an italian Fiber network (TIM).


Screenshoot of the issue: