cancel
Showing results for 
Search instead for 
Did you mean: 

Google Nest Camera Set

dpdeardorff
Community Member

The message I keep getting is that I need to get closer to other nest devices connected to the same wifi. As I sit here on my phone I am within 10 feet of all devices and router. There is no option to do anything other than quit...

4 REPLIES 4

juliecb
Community Member

Hi,

Maybe it is because your cam setup must be done with Google Home app. What is your cam model?

Good luck,

Julie CB

Jimmy_J
Community Member

are you within the return window?  If so, I would 10000% recommend returning it. Did you know you can't use 2-way voice on the doorbells?  It doesn't work if you have a samsung phone. @User123456 has known about it for over a year and hasn't done anything about it.  So, I have an expensive doorbell that will not allow me to even talk to folks at the front door.  Useless!  Return it if you can!

juliecb
Community Member

Hi,

Just to say, the Nest cam and doorbell can work very well with a Samsung phone : I have differents cams and a doorbell, and everything is fine and work with Home app in my some-old Samsung Galaxy as with my Pixel. I speak regulary with my kids with the 2ways. Your experiment (if so, or hearsay) of absolute incompatibily with Samsung phone is misleading.

With more informations from @dpdeardorff we could fix the problem instead of throw the baby with bathwater. 

PXL_20220221_230510556.jpgPXL_20220221_230457705.jpg

Julie CB

Brad
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Community. Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

 

We hope you were able to get the help you need, but if you're still having trouble, please feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!

 

Best regards,

Brad.