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Google Nest Camera Won’t Set Up

jojoa
Community Member

I set up the new battery operated indoor/outdoor camera and also migrated my other cameras from the Nest App all to the Google Home App. When I did this the new Camera showed up under a different account/home (I had three). I deleted the account/home it was set up on as well as the other account not being used and then have been trying to reset up the camera on the correct home account and it won’t work. Every time I go to connect it won’t go through. I’ve tried the reset button in the back the light on the camera goes white, makes a sound, then goes green. It does NOT turn blue which is what the directions say should happen during set up. I’ve also reset my WiFi, Phone, The Google App itself, as well as the Camera Power and Ofcourse the reset button on it. Help!! 

1 REPLY 1

Brad
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Community. Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

 

We hope you were able to get the help you need, but if you're still having trouble, please feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!

 

Best regards,

Brad.