08-23-2022 04:31 AM
The battery dies within 12 hours after being fully charged. Grant it, I did buy a refurbished unit. I fully charged it and everything seems to work doorbell and recording live events. A fully charged unit should last more than 12 hours.
08-23-2022 08:50 AM
Google nest doorbell (Battery) is the worst. I have received two new replacement products, done multiple resets with help support, and each time the battery is still fully drained within 3 days of full charge. When reaching out to Google support, they have been not helpful at all and every solution is to send me a new doorbell, but that doesn't work when the product is faulty to begin with. Unsafe product to use in my opinion - extremely unreliable.
08-29-2022 09:43 AM
Hey folks,
I just wanted to thank you for your patience, and I am sorry to hear that you're experiencing troubles with charging your device! I know that keeping your Nest Camera or Doorbell charged is very important, and I would love to help you out.
When it comes to keeping your Nest Doorbell (battery) or Nest Cam (battery) up and running, here are some articles and troubleshooting guides for the Best Charging Practices:
I hope those articles help shed some light on charging and maintaining battery levels of your Nest Doorbell or Camera!
Best regards,
Brad
09-02-2022 08:48 AM
Hi there,
Just checking in to see how the conversation is going, as there's been a lapse in activity on this thread.
Best regards,
Brad
09-03-2022 03:14 PM
Hi folks,
Thanks for your help here, Brad.
We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.
Regards,
JT