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Google Nest Doorbell turns off

Conly
Community Member

Trying to see if there is something that I need to update or change.  My Google nest doorbell is wired with the old doorbell wires.  So it doesn't loose power and I have other cameras on my network, also google, that don't turn off numerous time through the day or night.  If the network or power fails they come back up with no issues.  However, I have to go into my Nest App on my phone and see where it says that my camera is offline for hours.  I never receive a message that it is off. It just goes off.  Is there a defect with my Nest Doorbell or is it a software update issue.

1 REPLY 1

Brad
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Community. Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

 

We hope you were able to get the help you need, but if you're still having trouble, please feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!

 

Best regards,

Brad.