My google nest doorbell is peeling off. I see that lots of people are experiencing the same problem. My doorbell is not 1 year old so it is under warranty.
While contacting for replacement, google is giving me Refurbished Replacement. I told them that I do not want refurbished item, but they just have one answer - "We have a finite number of new devices manufactured, but we can assure our replacement devices undergo a comprehensive process to ensure the highest standard of quality before they are shipped."
I am worried that refurbished item may work for few days only.
Should I keep the peeled google nest doorbell or should I get refurbished replacement? any suggestion.
Thank you for your patience. I have submitted the Request for a Replacement, and here is your Case Id: 2-1352000032487
Please note: once I have submitted your replacement request, I will be locking this post.