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Google Next Hello doorbell plastic peeling

inTimidator001
Community Member

Not sure if others are having the same problem but my Nest Hello (hardwired) doorbell just started peeling.  I read some people are having trouble getting their doorbell replaced (outside of warranty) and others are saying that google is replacing them.  To those that got them successfully replaced, which method of support did you use (who did you contact)?

1 REPLY 1

Brad
Community Specialist
Community Specialist

Hey there,

 

Thank you for your patience. If you are seeking a replacement, please first fill out this form so we can collect some important information from you. Once the form is submitted, you will have your case number. Please be aware that this thread will be locked. 

 

Best Regards,

Brad.