12-30-2023 09:00 AM
I am out of state and my six cameras are showing offline and I am unable to view my home. This is the first time that I have experienced this.
12-30-2023 10:06 AM
Did you by any chance have a power outage at your home? Whenever we have a power outage (fortunately very rarely), our Google Nest Outdoor Cameras are usually offline once power is restored, and we have to unplug each camera for a minute or so and then plug it back in to get the camera to come back online. Other customers in this forum have complained about this for years. It's a real nuisance when the customer is not near their cameras and cannot just unplug each camera for a minute or so.
01-03-2024 06:31 PM
Hello rdhenry12,
Just wanted to check in and see if you've had a chance to look at the response MplsCustomer provided. If you need anything else, just hit reply and we'll be more than happy to help out!
Thanks for the help, @MplsCustomer.
Best,
Edmond