Google doorbell alert

[Linda3015]

I recently purchased a nest max, audio and doorbell. I set the max and audio up with a g-suite email but when setting up doorbell I needed to create a personal Gmail account. The nest max would not identify the doorbell but doorbell worked and sent alerts to my iWatch. So I then did a factory reset on nest max and audios and connected them all to the private gmail account and they all work well together now. Doorbell is work8ng through nest max. BUT now I do not get any notification of doorbell activity on my iWatch ☹️. How can I fix this?

[Brad]

Hey there,

I am terribly sorry to hear that you're having this issue! I would love to assist you with this issue. If you are having issues with your Nest Cam or Nest Doorbell, I would suggest that you first start by restarting it. 

Restart: Keeps all your settings, and it should reconnect to the same Wi-Fi network. This is helpful if it ever becomes frozen, has trouble reconnecting to the internet, or isn't working normally.

Best regards,

Brad

[SteveT1]

Hi folks,

I appreciate the help @Brad. Just checking in to see if the steps shared helped. If you have other questions and concerns, feel free to let me know.

Best,
Steve

[SteveT1]

Hi there,

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Regards,
Steve