cancel
Showing results for 
Search instead for 
Did you mean: 

Google doorbell battery & iphone

Kevin12
Community Member

Just installed a new Google Neat battery doorbell. How do I get an audio notification on my iPhone when someone rings the bell? Currently all I get is a silent text notification which means if I’m not looking at my phone I miss it. All my notifications are turned on in both Google Home and iPhone settings. Help!

1 Recommended Answer

MplsCustomer
Bronze
Bronze

@Kevin12

Your notifications should only be silent if, on your iPhone, under Settings | Notifications | Google Home, you have "Sounds" turned off. Otherwise, the volume of the notification depends on your phone's volume settings. At least, that's how it works for us for our 2 newer cameras that work in the Google Home app.

View Recommended Answer in original post

6 REPLIES 6

MplsCustomer
Bronze
Bronze

@Kevin12

Your notifications should only be silent if, on your iPhone, under Settings | Notifications | Google Home, you have "Sounds" turned off. Otherwise, the volume of the notification depends on your phone's volume settings. At least, that's how it works for us for our 2 newer cameras that work in the Google Home app.

Under settings / notifications / Google Home everything is turned ‘on’, including sounds and announce notifications. Also spent time with Apple Support just to make sure all my iPhone settings were OK. Still no sound from the doorbell. Also in the Google Home app, general / doorbell / visitor announcements is ‘on’. This is ridiculous, shouldn’t be this difficult.

@Kevin12

Perhaps you could try deleting and reinstalling your Google Home app. Some time ago I quit getting all doorbell notifications on my iPhone; simply deleting and reinstalling the app fixed it.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in on this conversation. Looks like MplsCustomer has it covered. Thanks for your help! If there is anything else I can assist you with, please let me know.

 

Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hi there, 

 

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

 

Best regards, 

Brad

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad