I recently bought a new G-Nest Doorbell (Wired Gen 2) about a month ago or so; I went to work, and the lens was cracked when I returned—still trying to figure out what happened there or why or how it broke/cracked. Since it is still under warranty, can I replace it with a new one, please?
Thank you for your time!
@jacpa7 thanks for reaching out and I'm sorry to hear about the crack lens of your Nest Doorbell. We'd be happy to take a look into this for you. Aside from contacting our other support team, you may fill out this form with all the needed information. Let me know once you’re done.
I appreciate the help, EmptyNester.
Just checking in to see if you have filled out the form that @EmersonB sent. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.