Google doorbell camera

[Fblakej]

I recently stopped getting video notifications. Now I just get text notifications about movements in our yard. How do I set up notifications for video messages? 

[Lance_L]

Hi Fblakej,

Thanks for posting in our Community. Let’s get this sorted out.

A few questions: what type of Nest cameras do you have? Are you using an iOS or Android device? Do you have a Nest Aware subscription? Are you using the Google Home or Nest app? Also, does this happen on multiple devices or cameras?

The handy guide below may help.

Nest notifications not working.

Keep me posted.

Best,

Lance

[Lance_L]

Hello Fblakej,

I’m checking in to see if you still need any assistance. Have you had a chance to try the suggestion above? If so, how did it work out?

Regards,

Lance

[EmersonB]

Hello folks

@Fblakej, just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

I appreciate your response, Lance.
  
Thanks,
Emerson