Google doorbell going offline after 10mins

[Nikunjbambharol]

Hi 

i have google camera doorbell since years now

starting yesterday the camera on my app says “camera is offline please check WiFi connection”

I have tired restart/factory restart 

router restart, removed camera from app etc

i have tried every possibility I can think off

i need help !!

[Jenelyn_O]

Hi Nikunjbambharol,

Thanks for posting in the Google Nest Community forum. I appreciate you for being a step ahead of us. We'd like to dig deeper into this. Please fill out this form with the needed information and let us know once you're done.

Best,

Jenelyn

[jenniffert]

Hi there,

I appreciate your effort in performing the troubleshooting steps. Since they didn't work as expected, I'd be happy to take a look into this for you. Please confirm if you already filled out the form, and let me know once you're done.

Best regards,

Jenniffer

[Nikunjbambharol]

This product is uselesss

worked for 2 year and now only connects for 30mins and stops working.

i have tried each and every troubleshoot methods: please dont reply on this thread to do basic things like factory reset restart etc

everytime has been done

so this is step from google to make users buy another version and stop previous version? Just like Apple products?

[thegios]

@Nikunjbambharol I am having disconnection issues since day one a month ago, never got a solution

https://www.googlenestcommunity.com/t5/Home-Automation/Camera-going-offline/m-p/603816#M45201

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-Camera-Battery-keeps-going-offline...

[Nikunjbambharol]

It’s ridiculous 

they want us to order new one that’s all…