07-08-2023 12:09 PM
Hi, I bought camera 7 months ago and just 2 months ago battery power is going down very fast. It stays for couple days only. My other 3 cameras battery life is perfect. It stays for couple months. I just find out that this camera is still under warranty. Can I get a help with this issue please?
Thank you
07-08-2023 03:06 PM
You could try contacting Support, starting with the link below. On the "Resources" page, just click on "Next step" to get to the contact choices (chat or phone).
07-12-2023 07:01 PM
Hello Paul121,
I'd like to jump in here and check if you've seen MplsCustomers response. Let us know if you need more help by replying to this thread.
@MplsCustomer, thanks for the help.
Best,
Edmond
07-12-2023 07:39 PM
Looks like everything is going well. Thank you
07-13-2023 12:01 AM
Hey folks,
@Paul121, thanks for getting back to us and we're glad that it's resolved now. We’ll consider this one complete so let us know if you have other questions or concerns as I will be locking this after 24 hours. Feel free to start a new thread and we'll be happy to help.
I appreciate the help, MplsCustomer and Edmond.
Best,
Emerson
07-13-2023 04:21 AM
Thank you very much for your help. The new camera is on the way.
thank you
07-13-2023 06:28 AM
Hi there,
We’re glad that this has been sorted out. You can check the article on how to Set up and connect Nest camera, and in case you need further assistance, you know where to find us. We’d be more than happy to assist you.
Cheers,
Alex