10-22-2021 03:30 AM
Hi, i have the google nest IQ outdoor camera, but it’s keep getting turned off. We have a wifi cabel directly connected to it. So i don’t get why it always says «the camera is offline, make sure it’s on and connected to wifi». I pay the subsribtion to get every second footage, but i bearly get too see the footage.
10-22-2021 06:28 AM - edited 10-22-2021 06:29 AM
It’s happening to me too. Seems that this is a global issue that doesn’t have yet a clear response.
11-03-2021 03:19 PM
Hi there,
I apologize for my late response. Thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be. I just wanted to make sure that your issue is addressed.
Please let me know if you need further assistance.
Best Regards,
Brad.
11-08-2021 03:39 PM
Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS
11-09-2021 08:56 AM
Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,
Garrett DS