Hi @Vikkiseay,
Thanks for posting here in the community. I'm sorry to hear your Nest Camera won't charge. I'm happy to help!
To better understand the situation, I'd like to ask a few questions:
- When did the inconvenience start?
- Did you receive any notification from the Google Home app?
- What's the status LED light?
- What troubleshooting steps have you tried so far?
In the meantime, let's check a few things:
- Check the power source and cable: Ensure you're using the original power adapter and cable that came with the device.
- Check for physical damage: Inspect the cable for any damage, such as cuts or fraying.
- Clean the charging port: Use a soft, dry cloth or a compressed air can to gently clean the charging port on the camera.
- Status light: To check what the LED lights look like, refer to Nest camera lights.
@MplsCustomer, thanks for your help, that's a great resource for everyone!
Keep me posted.
Best regards,
Melany
