Google nest doorbel

[Bert3]

Hello, a week after i bought a other phone i noticed that the doorbel was not in the app anymore when i try to install it again it says that it belongs to another account, what can i do??

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards, 

Brad.

[Bert3]

Hello Brad,

Yes, i still need help.

Best regards; Bert.

[Brad]

@Bert3

Are you logging into the app with the correct google account? It has to be the same account that your devices are assigned to, as it would be your 'Home'.

Best regards,

Brad.

[Ryan_G]

Hey folks,

Thanks for visiting the Google Nest Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

Check out this link for a complete guide on how to manage your Nest camera through the app.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

Hope this helps!

Kind regards,

Ryan