09-04-2024 09:45 AM
I have just reinstalled the Nest Hello at our new residence. Do I have to install the chime connector?
09-04-2024 09:48 AM
I’m getting a very loud noise from the chime mounted on the wall! Is that because the chime connector has not been installed yet. It starts with someone rings the door bell.
09-04-2024 02:58 PM
Yes, you need the chime connector.
09-04-2024 06:19 PM
Yes, you need the chime connector if you mechanical doorbell is connected. Without the chime connector the doorbell is sending a constant low-voltage to the solenoid in the door bell and that is why it is buzzing. If you leave it connected like that then there is a good chance the solenoid will burn out. Until you resolve this I suggest you disconnect the wires going to the solenoid and that way your doorbell cam will continue to work.