Google wired doorbell 2nd gen won’t notify my phone

[Kandtrobinson]

When the doorbell rings I get no notifications home or away!  It is useless without that

[EdmondB]

Hello Kandtrobinson,

I know how it feels when something isn’t working as it should. Let me help you out. Just a few questions: Was it working before? Is it happening to other home members? And what steps have you done so far? If none, you can check out this link on how to troubleshoot Nest camera alerts.

I look forward to your response.

Thanks,

Edmond

[Kandtrobinson]

Thanks, we found we could access settings by holding the doorbell icon where we could fix the settings to make it work. 

[zoeuvre]

Hi there, 

Happy to hear that! I appreciate the gesture. It looks like we can consider this one complete, so I will be locking this in 24 hours if we don't hear back from you again. Feel free to start a new thread, and we'll be happy to help.

Thanks for your help, Edmond. 

All the best, 

Zoe