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Great Products - Poor Shopping Experience

Community Member

Google creates some great products, but buying them from Google's On-Line Store could be your worse buying decision.


The Google Store 15 day Price Protection / Return Policy is cumbersome and the most limited in the industry.


Instead, buy your Google Products from one of your Trusted Retailers that appreciates your busness, complimented with their hassle free 30 day Price Protection / Return Guarantee.


Happy Holidays !


Platinum Product Expert
Platinum Product Expert

I suppose it depends where you live, there is a Google distribution centre within 30 mins of my home, so shipping is always fast and easy here ! But to each their own of course. 

Community Specialist
Community Specialist

Hey there,


I just wanted to jump in real fast and thank you for your feedback. Please feel free to submit your feedback to us. I've put instructions for feedback below.

  1. Open the Google Home app

Google Home app

  1. .
  2. At the top right, tap your account.
  3. Tap Feedback 

and then

  1. tap the type of device you'd like to submit feedback for.
  2. To display available emails, in the "From:" section, tap the arrow on the right. Select your email address.
  3. In the feedback summary, write a brief description of your issue.
  4. Be sure to check the box for Screenshot and System logs.
  5. To submit feedback, at the top right corner, tap Send 


If you need anything else, please let me know.

Best Regards,