10-05-2024 05:44 PM
My nest doorbell got knocked off and the battery charging strip was ripped from the camera so now there's no way to charge it / wire to the screws on the back . Im pretty electrical savvy but I don't wanna mess anything up . Was going to wire straight to where the battery plugs in , just want to make sure I do it right . Would anyone happen to know how to go about doing so ? There are 2black wires , 2red wires and a yellow wire on the 5pin connector that's connecting the battery to the base . Any suggestions/feedback ?
10-05-2024 06:21 PM
My apologies, it's a 6pin with wires in this order : red, red, yellow, white , black , black .
10-08-2024 11:08 AM
Hi TinkiiWinkii,
We haven’t seen your form submission come through. Were you able to access it alright? Let me know if you’re running into trouble or still need our help.
In the meantime, if you have any further questions, please don’t hesitate to reply to this post. I'll be happy to assist you further!
Best regards,
Nery.
10-06-2024 11:10 AM
Hi TinkiiWinkii,
Thanks for posting in the community!
I'm so sorry to hear that your Nest Doorbell (battery) got knocked off and that the charging strip was ripped from the device. Don't worry; we're here to help!
My team would like to know more about this situation. When you get a chance, please fill out this form. Remember to include the link to this post. Let me know when you’re finished. From there, we'll contact you via email.
In the meantime, if you have any further questions, please don’t hesitate to reply to this post. I'll be happy to assist you more!
Best regards,
Nery.