11-26-2021 02:41 AM
Our new house doesn't have a doorbell, so I bought Nest Hello - and because I didn't want to have to recharge the unit periodically, I got the wired option.
But when I came to install it, it seems it requires an existing doorbell (that wasn't clear from what I'd read about it). We don't want a normal doorbell as well, as it disturbs the dogs - we just want the app-based features.
I can't see a way to install it without an existing doorbell. I got it working on my desk whilst it was charging via USB, but when not connected to a power supply, it doesn't seem to function.
Have I bought the wrong option? Or is it possible to wire a power supply to it without an existing doorbell?
11-26-2021 06:44 AM
You can use a mains plug adapter, if you don't have an existing doorbell.
01-04-2022 12:18 PM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Please let me know if you need further assistance.
Best Regards,
Brad.
02-10-2022 11:25 AM
Hi there,
Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.
Best Regards,
Brad.
02-14-2022 09:13 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.