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Help - Nest Doorbell (battery) with 2 wire ding-dong chime box installation - India

madhurtewani
Community Member

 

I am trying to connect Nest Doorbell (battery) and a ding-dong chime box (it has 2 wire terminals) using a transformer in India.

The ding dong chime box does not chime/ring after doing the connection.

The connection is done like shown in below image.

madhurtewani_0-1645502965322.png

There is a difference in the chime box I have, it is with only 2 wire terminals and there is no marking for trans/front/rear.

The chime boxes in India do not need any transformers, so there is no marking for terminals and the transformer I have is little different than what is shown in images/videos for installation.

Though the power requirement written on the Nest Doorbell do match with what is written on the transformer I have and it looks like below.

madhurtewani_4-1645511566636.png

 

I need help in understanding what is wrong with my setup.

1 REPLY 1

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. However, I would suggest you contact Support for further assistance. 

 

Please let me know if you need further assistance. 

Best Regards, 

Brad.