02-21-2022 10:33 PM - edited 02-21-2022 10:36 PM
I am trying to connect Nest Doorbell (battery) and a ding-dong chime box (it has 2 wire terminals) using a transformer in India.
The ding dong chime box does not chime/ring after doing the connection.
The connection is done like shown in below image.
There is a difference in the chime box I have, it is with only 2 wire terminals and there is no marking for trans/front/rear.
The chime boxes in India do not need any transformers, so there is no marking for terminals and the transformer I have is little different than what is shown in images/videos for installation.
Though the power requirement written on the Nest Doorbell do match with what is written on the transformer I have and it looks like below.
I need help in understanding what is wrong with my setup.
03-01-2022 11:34 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. However, I would suggest you contact Support for further assistance.
Please let me know if you need further assistance.
Best Regards,
Brad.