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Help please!! Unable to register camera

Nthomas0687
Community Member

Hi there, I have moved out of my former house leaving the nest cameras behind, I deleted the home from my nest account and I no longer have a log in nor are the cameras visible on my Google home account.

The current home owner is unable to register the cameras and has been informed that I haven't removed them from my account? I have followed online help but I am unable to resolve my issue.

Any advice guys? Much appreciated.

 

Thanks 

2 REPLIES 2

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

aatienza
Community Specialist
Community Specialist

Hey Nthomas0687,

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.


We hope you were able to get the help you need but if you're still having trouble, you might want to check out this link for additional information.

 

If the issue persists, feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!


Thanks,

Archie