Highlight the identified activity?

[cpultz]

This week our backyard Nest camera has started notifying us that it saw a person. It is only happening at night, and there is no person there. However, it is very unnerving. Is it possible to have the Nest Aware software offer a layer/toggle that would highlight/circle the thing that it THINKS that it saw?

[Juni]

Hi cpultz,

Thanks for reaching out. I totally understand that this is a good feature to use with your Nest camera, but it isn’t available. Try to restart your Nest camera, this keeps all your settings, and it should reconnect to the same Wi-Fi network. This is helpful if it ever becomes frozen, has trouble connecting to the internet, or isn’t working normally.

Check out this link for more information about it. 

Regards,

Juni

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[cpultz]

I never really needed help. This was more of a feature request.

In the end, it seems that a 5 gallon bucket on my back patio is what was being identified as a person. When I moved it, NestAware stopped notifying us of a person in our back yard.

[Juni]

Hello there,

Our team is working hard to deliver the best experience for our users — I'd suggest you submit feedback about it, here's how. Keep your eye on the Google Nest Community page for any updates. 

Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Best,

juni