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History video

snuggles1
Community Member

My video history is not working as I see it is a common problem on this forum. Looking for help. Thanks

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@snuggles1 

What do you mean by "video history is not working"?  Did this just start happening? This Help topic explains how to access video history:

https://support.google.com/googlenest/answer/10904254

EmersonB
Community Specialist
Community Specialist

Hello everyone,

 

@snuggles1, thanks for reaching out here in the Community. To know more about this issue, I’d like to confirm, do you have other home members who have access to your Nest devices? Do you have a Nest Aware subscription? Do you see any error messages? What are the troubleshooting steps have you done?

 

Looking forward to your response.

 

I appreciate the help, MplsCustomer.

 

Regards,

Emerson