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How can I get a replacement power adapter and cable for my Nest IQ outdoor Cameras?

Community Member

One of my Nest IQ Outdoor cameras stopped working a few weeks ago.   There are no lights showing so I think it may be the power source but I can not find a way to order them from Nest.   Please advise.



Community Specialist
Community Specialist

Hi there, Pscott4549.


Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I am terribly sorry to hear that you have had such a hard time with this! I would love to look into this issue further and help find a solution for you. I have some questions I’d like to ask you first:

  • Do you still need help with this issue?

  • What troubleshooting steps have you done thus far?

  • Have you tried to restart your device?

Please let me know if you need further assistance. 

Best Regards,