If you are looking to sign up with nest aware you can do so on the website below
"Nest Aware – Video-recording subscription for Nest Cams – Google Store" https://store.google.com/ca/product/nest_aware?hl=en-GB
Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!
P.S Thank you for all of your help. Ashepherdson!
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.