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How to reinstall 1st generation Nest doorbell

Community Member

I made a huge mistake and purchased the Nest Doorbell 2nd generation (wired).  This thing is the biggest piece of garbage on the planet and I'd like to go back to my Nest 1st generation doorbell.  Should there be any issue removing the second generation doorbell and replacing it with the first generation unit?


Platinum Product Expert
Platinum Product Expert

No, no problem at all if that's what you'd prefer to do.

Note the important "before you factory reset" notes and then follow the "Nest Doorbell 2nd gen (wired)" reset steps: Restart or factory reset Nest camera or doorbell - Google Nest Help

Once removed, you can follow the setup steps for your 1st gen unit just the same as you did originally.

Install Nest Doorbell (wired) - Google Nest Help

Community Specialist
Community Specialist

Hi Paul_in_HMB,


I'm dropping by to ensure that everything is covered here. If you have other questions and concerns, feel free to let me know.


I appreciate your help here, davidking.




Community Specialist
Community Specialist

Hello everyone,

@Paul_in_HMB, we wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.

I appreciate the help, davidking and JT.


Community Specialist
Community Specialist

Hey Paul_in_HMB,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.