05-23-2022 11:51 AM
i am losing out on days on my year nest subscription n im getting annoyed as hell
My doorbell camera is the wired one but there ia monoption to choose it
05-23-2022 07:40 PM
Hi Ndee, I'm an end user like you. From the image it looks like you are trying to log in via a browser on your phone? I'm pretty sure that is not supported. You need to download the app from the app store. If you are on the previous gen Nest cameras then you need the NEST app. If you are on the newer gen Nest cameras that came out in Sept of 2021 then you need to be using the Google Home app.
Let me know if this helps or if you have more questions
06-07-2022 08:26 PM
Hi folks,
I appreciate the help @EmptyNester. I wanted to check if you still need help with this. If you have other questions and concerns, feel free to let me know.
Thanks,
Steve
06-08-2022 01:05 PM
Still no luck
06-08-2022 07:09 PM
Ndee, I'm gonna suggest you open a support ticket with the folks at Google for help with this.
Here is the link: https://support.google.com/googlenest/gethelp
06-12-2022 02:53 PM
Hi folks,
It's me again. Just checking in to see if you need any help with this. If you have other questions and concerns, feel free to let me know.
Best,
Steve
06-13-2022 02:58 PM
Hi there,
We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.
Regards,
Steve
06-08-2022 01:44 PM
Have you tried to clear your cache and cookies? If not, try that and then try again. Go through a full restart process on the device as well.
Best regards,
Brad