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I just bought and installed the new Google Nest Doorbell (battery). How do I add it to my Nest App?

JohnF
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

Original poster: Rusty Burns 

 

I've installed the new Google Nest Doorbell (battery edition) and have added it to my Google Home application, but cannot add it to my Nest application. I thought it might automatically appear in the Nest application after I added it to Google Home, but it didn't. So I tried adding it to the Nest application, and when I scan the QR Code on the doorbell the Nest application says to use the Google Home application to install. Is Google phasing-out the Nest application completely? If so, how do I control & use the Nest features of my devices in the Google Home application? For example, I used to be able to view all of my cameras in the Nest application (WEB, Mobile App, etc.) but if I can't add the new Doorbell camera to the Nest application how am I going to view my cameras in the browser?

4 REPLIES 4

Brad
Community Specialist
Community Specialist

Hi there,

 

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. 

  • Do you still need help with this issue?
  • What troubleshooting steps have you done thus far?
  • Have you tried to restart your camera?

Please let me know if you need further assistance. 

Best Regards,

Brad. 

Jeankido1
Community Member

Brad my question is almost the same as this one. I added a new cantera, best app required me to add the new camera through google home - the google home app has all cameras plus the new one but when I go to Nest app it never got the new one. How can we get the nest app to also view the new addition?

Following

Have exact same issue 

hope it doesn’t take 2 weeks to respond