Today, my Nest Hello lost connectivity, so I removed it from the Google Home app and attempted to re-add it. The device was originally transferred from the Nest app.
Unfortunately, it now refuses to connect to Wi-Fi and shows the error code **0DY1**. When I try to add it in the Nest app, it says the device has already been moved to the Home app—where re-adding it seems impossible. I did a factory reset on the doorbell to no avail.
When I tried hard reset and started again via Nest info "this device is already transferred to Home, use Google Home to finish installation" - so now I have duplicated (same QR code) offline doorbells at the Home, permanently offline, which I can't remove, or transfer back to Nest, because they offline
And I can't reinstall device via Nest, because was "already transferred" 🤦🏻🤦🏻
At this point, it feels like the doorbell has become unusable. I really like this device and would greatly appreciate any assistance—I'm completely stuck right now.
BTW: I'm from the Netherlands
