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I need a new Mounting magnet Nest Cam Outdoor Security Camera NC2100ES

Leo514
Community Member

I need a new 'Mounting Magnet' Nest Cam Outdoor Security Camera NC2100ES. Where can I buy one?

The painters lost the magnet that came with the Camera

6 REPLIES 6

ghostman
Community Member

i am also looking for a replacement magnet for my nest outdoor nc2400es please help

Leo514
Community Member

I never got a response from this request. I did contact google directly (support.google.com/googlenest/gethelp  ) and they sent me a replacement:  MOUNT KIT, SQ1 - 077-00075-00

They said it's are available through the google.store but I could not find it, and when I asked them to tell me where it was on the site,  they mumbled 'well I'm sending you one OK'. 

Brad
Community Specialist
Community Specialist

Hi there,

 

I am terribly sorry to hear about your Nest Camera issue! I can imagine it’s been quite frustrating being without a working device. I would love to look into this further for you.

 

We will be reaching out to your email on file to collect some information from you. Please respond as soon as you can, so we can get the process started. Please let me know if you need any further assistance!

 

Best Regards,

Brad.

Eric_B
Community Specialist
Community Specialist

Hey there,
Just wanted to hop in here to see if we still needed help on this. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Eric

Leo514
Community Member

I am still waiting for an answer on where I can buy a replacement Wall Plate for Nest Cam (outdoor or indoor, battery) Model: GA01317.

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS