I purchased a used Dropcam Pro, can the old owner see me?

[Suds]

Hi,

I have a couple of Dropcam pro's, wanted to add to my group. I purchased a camera from someone. I set it up, no problem, streams great. But I was wondering, can they see this camera from their old account or any other way? How would I know. Is there a way to see them looking in on us? Not much to see!

Thanks,

Ken

[Jeff]

Hi, Ken.

Sorry for the late response here, but I wanted to make sure you got an answer. If the camera has been removed from the previous user's account, they will no longer have access to it in any fashion. Once the camera has been set up on your account, you're the only one that can use it or view it. I hope that helps. Let me know if you have any other questions.

Thanks.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.