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I see advertised that camera can detect vehicles

opticle
Community Member

I see the nest can detect vehicles, but all my cameras pick them up as people and I'm notified constantly about people.  But garbage trucks, school buses, mail trucks, Lamborghinis, and the like are not people.

 

Any way this can be fixed? Has been happening for years and it's getting annoying

13 REPLIES 13

opticle
Community Member

Also racoons, skunks, cats, squirrels, and birds are detected as people.

 

The subscription says it has animal detection as well.  But it doesn't.

@opticle 

If you have options for People, Vehicles, and Animals, you must have the Google Nest Camera (Battery), which came out 17 months ago, when we first got ours. Is your camera plugged in or running on battery power. I'm asking because we have ours plugged in with the optional power cable, and our People notifications are almost always valid (though on occasion, like in a storm, we may get a false notification), and we never get a vehicle triggering a People notification. We don't have Vehicle notifications turned on. Google Nest's Animal notifications are supposedly only for cats and dogs.

Have you tried setting up Activity Zones so you can focus on the area(s) where you want to receive notifications?  We have a separate zone for the street, with notifications turned off for that zone.

You could try doing a "Restart" or "Factory Reset" on your camera, as described in the link below:

https://support.google.com/googlenest/answer/9252162?hl=en#zippy=

This isn't specified on the nest aware subscription 

Brad
Community Specialist
Community Specialist

@opticle
 

If you're looking for more information on what is offered with a Nest Aware subscription, here is a great link on how Nest Aware works and how to subscribe. In addition, here is a link on how to manage your subscription. Please let me know if you need further assistance.

 

Best regards,

Brad

EmersonB
Community Specialist
Community Specialist

Hello everyone,

@opticle I'm dropping by to ensure that everything is covered here. How's it going with your Nest Camera? Were you able to read the information and check the link that Brad has shared? In case you have an update, you know where to find us.

I appreciate the help, MplsCustomer, JT and Brad.
 
Thanks,
Emerson

janthadeus
Community Specialist
Community Specialist

Hi folks,
 

Checking in — I just wanted to make sure if you’ve seen MplsCustomer’s response. Let me know if you need more help.

 

I appreciate the help, MplsCustomer.


Thanks,

JT

opticle
Community Member

Yeah.  I'm not updating the cameras to battery style.  I don't want the hassle of having to charge or the hassle of losing the nest app

Brad
Community Specialist
Community Specialist

Hey there,

We’re always looking for ways to improve, and appreciate your feedback. You can send it at any time using your devices, following the steps found here

Best regards,
Brad

janthadeus
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

 

Thanks for chiming in, Brad and Emerson.

 

Best,

JT

janthadeus
Community Specialist
Community Specialist

Hello there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Best regards,

JT

Nope, I'm good.  One of my cameras died and a replacement 1st gen on ebay costs as much as a new Nest Cam.  I tried out the nest Nest Cams and I despised having to use the Home App and no ability to monitor from a web browsers.

I'm going to sell my old nest cameras on ebay for profit and move to another vendor.

janthadeus
Community Specialist
Community Specialist

Hey opticle,

 

We're sad to see you go. We hope we can make it up to you in the future. We're always here to help if you ever change your mind.

 

Thanks,

JT

aatienza
Community Specialist
Community Specialist

Hello there,

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.
 

I appreciate the help, everyone.

 

Thanks,

Archie