Impossible to create nest network

[Vince23]

I'm doing that in Google home android to add my new camera.

Setup new device->New Devices->Choose a Home->Looking for devices->What are you setting up?->camera->Nest camera wired->Scan QR code from back of device->New Nest camera (wired)->Accept Usage Guidelines->Accept privacy guidelines->Do you have any other Nest device already set up in this home?->No->Create a new network?->Create network->Problem Creating (Please try again later)...

I have Google wifi, the camera is blinking orange.

I also have a nest hub max and the problem is the same.

Any idea?

Thanks 

[janthadeus]

Hi Vince23,

Thanks for taking some steps beforehand — these are of great help! No worries, we’ll sort this out — a few questions: what’s the make and model of your phone? How far is the camera from the router? What Wi-Fi frequency band do you try to connect to (2.4 GHz or 5 GHz)? Also, were there any changes to your Wi-Fi network?
 

Looking forward to your response.
 

Thanks,

JT

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

I appreciate the help, JT.

Thanks,

Archie

[janthadeus]

Hi there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks for chiming in, Archie.

Best,

JT