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Internet Connection

Jennifer1
Community Member

I just switched from one internet provider to another. My former internet is still connected at my house but I want to switch my cameras to the new internet router. Where do I go on my device settings to do that?

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

James
Community Specialist
Community Specialist

Hello @Jennifer1,
Just wanted to check in here to see if you were able to see Brad's recent comment? Did you have time to dive in to the issue you are having? Please keep us posted if you need anything else.

Thanks,
James

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.