02-13-2025 02:05 PM
Hello! Upon installing the camera, I must have dropped or lost the larger security screw that goes into the bottom of the camera to hold it on/hold the power cable on. I tried doing some googling with no solid leads to get a real replacement hex screw. All the screws on various hardware store and online shopping websites look like they will be far too long to fit. Does anyone have any suggestions on where to get the hardware replaced? Thanks!
02-18-2025 10:50 AM
Hi Petrich0r,
Thank you for reaching out to the community. I'm sorry that you lost the larger security screw with your Nest Camera with Floodlight. I understand how frustrating this must be. Let's work together to find a solution.
Unfortunately, we don't sell any replacements for larger security screws; however, you can find a replacement at your local hardware store; the size would be 1/4x20.
Let me know if you have any further questions.
Regards,
Byron