12-23-2021 11:45 AM
This issue is an issue where when using Android Auto, if I view something on the legacy Nest Home app, after closing the app, it mutes the audio on Android Auto and does not release it until I play a YouTube video or something like that.
Samsung S21 plus and Android Auto.
12-23-2021 11:54 AM
There is very little support for the nest legacy app. Google will recommend using Google home app. It is missing some features of nest app
12-23-2021 12:00 PM
Until the Google app supports ALL features, it's still needed.
Google should support it.
12-23-2021 12:05 PM
Should yes, but in reality the customer service regarding anything nest is extremely poor.
12-29-2021 10:27 AM
Hey folks,
Thank you for your feedback on this issue, I fully understand the frustration you are experiencing with the Nest App. Unfortunately, I am not sure this is something that can be fixed at this time. I would suggest providing your feedback via the app and letting the engineering team know.
Thank you for your continued patience, and support. I am more than happy to assist you further with this inquiry if you wish. Please let me know.
Best Regards,
Brad.
03-03-2022 11:36 AM
Hi there,
Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.
Best Regards,
Brad.
03-04-2022 12:06 PM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.