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Linking doorbell (Battery) to Nest Hub

Heath2447
Community Member

I Just purchased a Google Doorbell (Battery) and a Google Nest Hub (2nd Gen). I have attempted to connect the two so the hub will chime when the doorbell is pressed however the app says it can not ring through indoor chime while on battery power. Is this the case or is there something I’m not doing? Thanks 

1 Recommended Answer

MplsCustomer
Bronze
Bronze

@Heath2447 

The message in the app is poorly worded. It's supposed to indicate that, if the battery doorbell is NOT wired (and therefore NOT connected to an indoor doorbell chime), then the indoor doorbell chime cannot ring and that option is therefore disabled and grayed out.

To get notifications on your Nest Hub, you need to enable the "Visitor announcements" option on your doorbell in the Google Home app (https://support.google.com/googlenest/answer/7672451).

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4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Heath2447 

The message in the app is poorly worded. It's supposed to indicate that, if the battery doorbell is NOT wired (and therefore NOT connected to an indoor doorbell chime), then the indoor doorbell chime cannot ring and that option is therefore disabled and grayed out.

To get notifications on your Nest Hub, you need to enable the "Visitor announcements" option on your doorbell in the Google Home app (https://support.google.com/googlenest/answer/7672451).

EdmondB
Community Specialist
Community Specialist

Hi Irtheman, 

Checking in — did you get a chance to follow the steps shared by MplsCustomer? If so, how did it go? Let me know if you need more help. 

Thanks,
Edmond

EdmondB
Community Specialist
Community Specialist

Hey there,

I just wanted to follow up and see if you still need any help. Let me know if you have any additional questions from here.

Best,
Edmond

EdmondB
Community Specialist
Community Specialist

Hello there,

Please let me know if you have other questions or concerns as I will be locking this after 24 hours. Feel free to start a new thread and we'll be happy to help.


Regards,
Edmond