01-03-2023 02:41 PM
Hello, I would like to receive information about obtaining replacement mounts for two Nest Outdoor Cams. The package was thrown out by accident with the mounts for these two cameras. We did not check the packaging before it was taken by our kids to our outside bin. I have searched the Google Store, Amazon, and eBay but none have these mounts available.
01-03-2023 02:46 PM
Hi hectoralex,
Yikes! I’m sorry to hear that. Let check — could you fill out this form and let me know once you’re done?
Looking forward to your response.
Thanks,
JT
01-03-2023 02:50 PM
Hi janthadeus, I have completed the form.
01-04-2023 11:02 AM
Thank you for filling out the support form. A higher tier of support agent will be reaching out to you with next steps very soon. Thank you for your patience.
Best regards,
Brad
01-07-2023 12:45 PM
Hi everyone,
@rdaufan uur team will reach out to you via email to further assist you. If you have any questions or concerns, feel free to create a new thread as I will be locking this thread after 24 hours.
I appreciate the help, Brad and JT.
Thanks,
Emerson