cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Lost connection to wifi after I upgraded my router to faster model

tomcz
Community Member

I changed my wireless router to a faster model (download speeds from 400 mbps to 600 mbps) thru Xfinity, and lost the wifi connection to my hardwired nest doorbell.  Can you help me fix?

2 REPLIES 2

Mik3
Community Member

@tomcz wrote:

I changed my wireless router to a faster model (download speeds from 400 mbps to 600 mbps) thru Xfinity, and lost the wifi connection to my hardwired nest doorbell.  Can you help me fix?


If you are still having issues can you provide some more information?

Things like:

Is the WiFi SSID and password the same on the new router as it was on the old router? 

What model router did you have before getting the new one?

What is the model number of the new router?

I see the Nest Wifi Label in the post.. Are you currently using that?

Did the location of the new router change?

 

I'm not the sharpest tool in the shed, but I'd like to help if I can.

 

Also, of course never provide anyone with sensitive information!

Brad
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Community. Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

 

We hope you were able to get the help you need, but if you're still having trouble, please feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!

 

Best regards,

Brad.