Lost footage

[MomenaMahmood]

Hello I have an indoor google camera. It keeps footage for 24 hours. For this I needed the footage the night before.someone broke into my house and smashed my window. I cannot get it repaired or take it to court because the camera footage got deleted. Is there any way I can retrieve back the missing footage 

[MplsCustomer]

@MomenaMahmood 

Google Nest deletes video history when it is past whatever Nest Aware subscription we're paying for. It would be unethical and probably illegal for Google Nest to keep it longer than we've authorized them.

"All video history is deleted on a rolling basis. This means that, depending on the Nest Aware subscription you have, older saved video is deleted from the cloud after a certain number of days."

Google Nest does not have any subscription plan to save video history for 24 hours. With the newer cameras and doorbells, event video history for the most recent 3 hours is saved for free without a Nest Aware subscription.

This Google Nest Help topic lists what you get for each device and each subscription:

https://support.google.com/googlenest/answer/9681538

[EmersonB]

Hi everyone,

@MomenaMahmood, thanks for posting here in the Community. How's it going with your Nest Camera? Were you able to read the information and check the link that MplsCustomer has shared? In case you have an update, you know where to find us.

I appreciate the help, MplsCustomer.

Regards,

Emerson

[EmersonB]

Hello MomenaMahmood,

I'm dropping by to ensure that everything is covered here. How's it going with your Nest Camera? We would appreciate it if you could share the information I’m asking above. We'd be glad to hear from you.
 
Best,
Emerson

[EmersonB]

Hey MomenaMahmood,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Thanks,
Emerson