09-01-2022 01:37 PM
I recently moved and misplaced the magnets to mount my nest cameras at my new home. I looked everywhere and unable to find anywhere online to replace the magnets.
Is there anyone that has found a solution to this issue or has been able to get Google to assist with replacement mounting parts? Without the magnets, it is impossible to use the cameras. Thanks!
09-01-2022 01:41 PM
Sadly, you can only try to get replacements if the camera is still under warranty. See this similar post from today:
09-06-2022 04:02 PM
Hey ajaywil,
I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue.
I appreciate the help, MplsCustomer.
Thanks,
Archie
09-08-2022 07:28 AM
Appreciate the follow-up. I think I understand correctly. If you misplace and damage the little mounting magnet, your Nest camera is basically useless. Is that correct? In my case that is $300 down the drain since I need two magnet replacements.
09-12-2022 05:52 PM
Hi all,
I'm sorry to hear that and I know where you're coming from. No worries, we'll check this out — could you pleas fill out this form so we could further investigate?
Looking forward to your response.
Thanks,
JTz
09-15-2022 07:05 PM
Hey folks,
It's us again. Were you able to fill out the form?
Thanks,
Archie
09-21-2022 06:42 AM
Yes, i filled out the form.
09-21-2022 06:08 PM
Hi there,
We've received your form — thanks for filling that out. I'll consider this post as complete and will lock the thread in 24 hours. Please keep an eye on your email as someone from our team will reach out to you to assist you further.
Best,
JT
09-20-2022 03:11 PM
Hi there,
Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.
Best regards,
Brad
09-11-2022 01:09 PM
There is a simple solution. Amazon sells silicone boots for the outdoor cam. Also small powerful magnets. Put a magnet in the bottom of the boot and then slide it on the camera. It will do a good job of holding the camera in place. Search on Google for Nest Outdoor Camera Boot. A $13 solution that saved me $750 in replacement cameras.