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Lost mounting two mount magnets and the power cord

Randy
Community Member

Can you please help me find a place I can purchase 2 mounting magnets for my outdoor cameras and one power cord? I recently moved and they were lost. 

7 REPLIES 7

jimjim1234
Community Member

Good luck! I have posted twice and called Nest and they won't assist me in getting any replacements. Let me know if you figure anything out.

Randy
Community Member

I guess they just figure we will buy new cameras?  I found some things that might work on Amazon, but the price is rather high. 

 

Brad
Community Specialist
Community Specialist

Hi there,

 

I am terribly sorry to hear about your Nest Camera issue! I can imagine it’s been quite frustrating being without a working device. I would love to look into this further for you.

 

We will be reaching out to your email on file to collect some information from you. Please respond as soon as you can, so we can get the process started. Please let me know if you need any further assistance!

 

Best Regards,

Brad.

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS
 

Richvt
Community Member

Same problem and google customer service won’t help. It’s such a scam they won’t sell a $10 replacement part for a 200$ camera. 

Richvt
Community Member

google is scamming us. Won’t sell a 10$ part for a $200 camera. 

Ty_mcd
Community Member

I need replacement mounting magnets for my outdoor nest cams!