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Lost security set screw for nest (2nd gen wired) video doorbell on install. Need replacement screw

BrianG77
Community Member

Hi,

 

i dropped and lost my security set screw upon installing my nest video doorbell. 2nd gen wired. 

Everything works fine- doorbell is installed and working great…..but need replacement security set screw sent to me (the super tiny one on top that secures it to the bracket). 


Thanks!

brian

 

 

 

3 REPLIES 3

MplsCustomer
Bronze
Bronze

@BrianG77 

You could try contacting Support using the link and instructions in the post below. Or maybe a Google Nest Community Specialist will step in here with a form you can fill out to initiate getting a replacement screw under your 1-year warranty.

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Using-Google-Nest-s-quot-Contact-Us-quo...

Jenelyn_O
Community Specialist
Community Specialist

Hi folks,

 

Thanks for reaching out. We'd like to check for options. Please fill out this form and let me know once you're done.

 

I appreciate your suggestion, @MplsCustomer.

 

Best,

Jenelyn

EmersonB
Community Specialist
Community Specialist

Hello everyone,

 

@BrianG77, how’s it going? We haven’t seen your form submission come through - were you able to access it alright? Let us know if you’re running into trouble or still need our help.

 

Thanks for answering, Jenelyn and MplsCustomer.

  

Regards,

Emerson