01-29-2024 10:52 AM
Hi,
i dropped and lost my security set screw upon installing my nest video doorbell. 2nd gen wired.
Everything works fine- doorbell is installed and working great…..but need replacement security set screw sent to me (the super tiny one on top that secures it to the bracket).
Thanks!
brian
01-29-2024 11:44 AM
You could try contacting Support using the link and instructions in the post below. Or maybe a Google Nest Community Specialist will step in here with a form you can fill out to initiate getting a replacement screw under your 1-year warranty.
01-29-2024 04:38 PM
Hi folks,
Thanks for reaching out. We'd like to check for options. Please fill out this form and let me know once you're done.
I appreciate your suggestion, @MplsCustomer.
Best,
Jenelyn
02-01-2024 02:46 PM
Hello everyone,
@BrianG77, how’s it going? We haven’t seen your form submission come through - were you able to access it alright? Let us know if you’re running into trouble or still need our help.
Thanks for answering, Jenelyn and MplsCustomer.
Regards,
Emerson