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Missing magnetic mount

dillardc
Community Member

I've misplaced the magnetic mount for my Nest Outdoor Cam. 

 
I did a chat with Google support - who insist that you can find it at "any retail store".  But of course, you can't.  Lowe’s and other retailers only sell the full camera kit.  It's not sold separately.
 
please help!

 

2 REPLIES 2

Brad
Community Specialist
Community Specialist

Hi there,

 

I am terribly sorry to hear about your Nest Camera issue! I can imagine it’s been quite frustrating being without a working device. I would love to look into this further for you.

 

We will be reaching out to your email on file to collect some information from you. Please respond as soon as you can, so we can get the process started. 

 

Please let me know if you need any further assistance!

Best Regards,

Brad.

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS